Customer Relations Representative - State Farm Agent Team Member
Full Time in New Hyde Park, NY
Responsive recruiter
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Relations Representative – Insurance Sales & Service
Role Overview
Do you enjoy helping others and building long-term connections? As a Customer Relations Representative in our growing insurance agency, you’ll be both the trusted guide and reliable support our clients depend on. This position blends customer service with sales, giving you a rewarding and balanced career path in the insurance industry.
From answering policy questions and resolving concerns to introducing new coverage options, you’ll play a vital role in strengthening relationships and supporting our clients’ peace of mind. If you’re dependable, motivated, and eager to make a difference, we’d love to meet you.
Key Responsibilities
- Provide exceptional service to clients and prospects through phone, email, and in-person communication
- Assist with policy changes, billing questions, and claims follow-up
- Recommend and cross-sell insurance products tailored to client needs
- Build relationships that encourage trust and long-term satisfaction
- Support retention by proactively conducting policy reviews and renewals
- Collaborate with agency colleagues to ensure seamless client support
What We’re Looking For
- Strong communication, organizational, and problem-solving skills
- Prior customer service or sales experience preferred (but not required)
- Comfortable discussing solutions in a sales-oriented environment
- Ability to remain calm, positive, and helpful under pressure
- Willingness to obtain required insurance licensing (we’ll provide guidance and support)
What We Offer
- Competitive base pay with commission and performance bonus opportunities
- Ongoing training and mentorship to help you grow professionally
- Clear career advancement opportunities within the agency
- A collaborative, team-driven culture focused on success and personal growth
Ready to build a career where service and sales go hand in hand? Apply today and start growing with us.
Compensation $50,000.00 - $70,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none